Non-urgent Visits
Visits will be made where there is a genuine inability to get to the surgery. If at all possible, please try to get to the surgery. If you think that a home visit is necessary, please telephone the surgery before 10.30am. This will enable the doctor to plan his day. The receptionist will ask for further details. This information is treated as confidential; it is required by the doctors to help them decide which calls should be given priority.
In some cases a visit may not be necessary and a conversation with the doctor is all that is required.
Therefore in order to better manage the doctor's time, we offer telephone consultations. Simply ring the practice, leave your name, telephone number and a brief history of your problem with one of our reception staff. A doctor will then ring you back.
Urgent Visits
During the daytime the receptionist will arrange for a doctor to visit you as quickly as possible.
After the surgery has closed, patients should call 111.
If you need a visit at night, please leave a light on so that your house can be identified. Please give the doctor clear instructions on how to find your house.